GreekSaturn – Exchange & Return Policy

Last Updated: March 2023

Thank you for shopping with GreekSaturn. Please review our Shipping and Return Policy carefully before making a purchase.

  1. Shipping Policy

  • Most orders are processed and dispatched within 1–3 business days (Monday to Saturday). However, some products may have a longer dispatch time depending on availability or warehouse location. Please check with our WhatsApp support team for the estimated dispatch time of your specific order.

  • You will be contacted if there is any unexpected delay in shipment.

  • Once your order is shipped, you will receive a shipment confirmation notification.

  • Orders are not processed or shipped on Sundays or public holidays.

Damaged or Lost Items

GreekSaturn is not liable for items damaged or lost during transit.

If your order arrives damaged:

  • File a claim directly with the courier company.

  • Keep all packaging materials and damaged goods as proof.

  • Inform us with full details so we can assist where possible.

  1. Cancellation Policy

  • Orders may be canceled within 24 hours of placement.

  • A cancellation fee may apply for prepaid orders canceled after processing has started.

  1. Return & Refund Policy

  • Return or refund requests must be made within 7 days of delivery.

  • To initiate a return or refund, contact us with your order number:

Phone / WhatsApp: +91 7066700651
Email: greeksaturn.com

  • Our representative will guide you through the return process.

  • Refunds, if approved, will be processed to the original payment method.

  • Please allow up to 7–21 business days for refund processing.

Conditions for Returns:

  • Item purchased within the last 7 days

  • Item unused and in original packaging

  • Item in resalable condition

Non-Returnable Items:

  • Customized or personalized products

  • Items damaged due to misuse

  • Opened software, digital codes, or downloadable products

  • Items not in original condition

We reserve the right to refuse returns that do not meet these conditions.

Sale Items:

  • Only regular-priced items are refundable.

  • Sale or promotional items are non-refundable unless required by law.

  1. Contact Information

GreekSaturn
Website: https://greeksaturn.com
GreekSaturn
Plot No. 217/B Lokmat LayOut MIDC, Buttibori, Maharashtra – 441122
Email: greeksaturn@gmail.com
Phone/WhatsApp: +91 7066700651

For questions regarding shipping, returns, or refunds, please contact us and our team will assist you promptly.